About Our Testing
Natural Balance Pet Foods® is highly committed to the quality and science of your pet’s nutrition. As such, we have created one of the most technologically advanced labs in the industry. Our chemists, microbiologists, and scientists use state-of-the-art equipment to check each and every lot of Natural Balance product that leaves our facility.
We are also pet owners. This makes us passionate about the work we do. To us, laboratory testing is the key to quality assurance and corporate responsibility to our customers.
How is Natural Balance Product Tested?
Currently, nine primary contaminants are tested in our Pacoima, California laboratory. These include Salmonella, E. coli, melamine, cyanuric acid, and five mycotoxins (Aflatoxin, DON, Zearalenone, Fumonisin, and Ochratoxin).
These test results are posted to our Buy With Confidence website so that our customers can view our test results directly. To our knowledge, no one else in the pet food industry goes to this level of detail.
Occasionally, we will use the services of world-renowned third-party testing laboratories such as Covance, Silliker, or Midwest Labs. These partners help us assure that the product meets our stringent specifications to affirm that our products meet the stated nutritional claims on our packaging.
What is so “State-of-the-Art” About What You Do?
Following the melamine contamination issue from imported materials in 2007, Natural Balance made a large capital investment in a liquid chromatograph mass spectrometer system (LC-MS/MS) to accurately detect the presence of both melamine and cyanuric acid in pet food. This is a technology most pet food companies do not possess.
Natural Balance Labs also recently acquired a polymerase chain reaction (PCR) automated assay system. Our PCR accurately detects extremely small amounts of microbiological contamination including salmonella and E. coli.
Our standard liquid chromatograph (LC) system uses an ultraviolet detector to analyze and measure the amount of vitamins present in a sample so that the nutritional content can be verified for your dog or cat.
We also use a variety of enzyme-linked immunoassay (ELISA) methods to check for the presence of mycotoxins.
We are also advancing the boundries of scientific knowledge within the pet food industry by submitting scholarly works to organizations like AOAC International. It is our intent to become the information resource in this industry for scientific and analytical information on pet foods. We welcome your questions!
What Does the Future Hold for NB Labs?
Our commitment is to improve every day. We add new assay methods and build our science capabilities in a never-ending quest to produce and distribute the best pet food available. That is our promise to our customers and their wonderful pets.